Thursday, July 23, 2009

what not to expect for computer repairs

Today I went to pick up my daughters computer and was shocked when I got home. The computer screen was a lower resolution than her original one. The cost of the repair was almost as much as the price of the computer itself. Labor charges were as much as the screen replacement. What happened to being fair and honest to the customer? What happened to good business practices? Apparently what everyone wants in an experienced Computer Rearing world is not what we get. Be careful when you purchase service plans or buyer plans from top name companies. They talk fast, ring you up fast and before you know it you are spending as much for the service plan as you did for the computer. But beware if you don't look carefully at your service plan you may be in for a rather horrific shock when something breaks down and you need to have it repaired. Be sure you find out specifically what the plan covers and make the associate walk you through the plan before you sign on the dotted line. Not all plans are as appealing as the associate makes them out to be.

What you can expect is to be disgruntled. You can expect a line to form because they only have one squad person waiting on customers at any given time. You can also expect less than perfect service because you are simply a price tag.

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